Hair · Nails · Make-up · Barbering · Lashes · Locs
Find the person who does your hair, book the time, and keep it.
Clock It is a booking platform for beauty specialists. They show the work they have actually done, set how long each service takes and open their diary. Customers search by area, see whether qualifications have been checked, and hold the appointment with a booking fee. The rest is settled at the chair.
Maleshoane T.
Braider and loctician · Home salon
Booking fee to hold it
M50
An illustration of a specialist profile, not a real listing.
Everything happens in the messages, and the diary is in her head
A braider posts three photographs of a head she finished on Saturday. Some of that work stays up for years and some of it is gone by Sunday, and either way the post cannot say when she is next free. So somebody messages her, and there is a back and forth about the price, about Thursday, and about whether she can start at seven. On Saturday the client does not arrive, and two other people were turned away to hold the slot.
The customer has the same problem from the other side. She cannot find anyone outside the people she already knows, cannot compare prices without asking each one, and cannot tell someone who trained from someone who bought a kit.
Every part of that is a software problem, and it is still being handled by hand, one message at a time.
Four steps, and only one of them involves money before the day
1
Look
Search your area by service, price and when you are free. Every profile carries photographs of work that specialist has actually done.
2
Book
Pick the service and a time from the diary. How long the session runs is whatever the specialist says it is, not a guess.
3
Hold it
Pay a booking fee: ten percent of the price, or a small minimum, whichever is greater. It counts towards the bill, and it stays with her if you do not arrive.
4
Settle up
Pay the balance at the appointment, in cash or by mobile money. The specialist marks it settled and the booking closes.
Ten percent, and it comes off the bill
The booking fee is not a charge for using Clock It. It is the first part of what you were going to pay anyway, taken early so the appointment means something, and the time is not held until it is paid. If you do not arrive, the specialist keeps it, which is the whole point. If the specialist does not arrive, you get all of it back.
For comparison, salons that ask for money up front usually want a quarter to a half of the price. Ours is deliberately gentler than that.
The ten percent is the same wherever a specialist works. The minimum is not: it exists so that a booking fee is worth processing at all, and what that costs depends on the country and the way people pay there. Every price you see on Clock It is the specialist's own, in her own currency.
| Service | Price | Booking fee | At the chair |
|---|---|---|---|
| Line-up and beard | M80 | M20 | M60 |
| Gel manicure | M150 | M40 | M110 |
| Weave install | M300 | M50 | M250 |
| Knotless braids | M500 | M50 | M450 |
| Bridal make-up | M900 | M90 | M810 |
One specialist's prices, in her own currency, to show the shape of it. The ten percent is the same everywhere. The minimum is set for each country, so the fee on a cheaper service will differ from this.
You already have the skill and the clients. This is the diary
Nothing here asks you to change how you work. You keep your prices, your hours and your clients. What you get is somewhere for the work to live where people can find it, and a booking that holds.
A diary that fills itself
Your working hours, your session lengths, your prices, your travel rules. Clients book into the gaps without a single message going back and forth.
Your work and your open hours in one place
Your work stays up and stays searchable, and the times you are free sit beside it. A client can see both without sending a message to ask.
Fewer empty chairs
Across the industry, fifteen to twenty percent of booked appointments are never kept, and it is worse for people working alone. A booking fee taken at the time of booking cuts that by roughly half.
Proof of what you can do
Send us your qualification and we check it. If it holds up, a Certified badge sits on your profile with the discipline it was earned in.
House calls on your terms
Say how far you will travel, what you charge for the trip, and the smallest job that makes it worth going. Decline anything you do not want.
A record you can use
Every booking, every price, every client note in one place, and a statement at the end of the month that looks like the income it is.
Everything you would have asked over WhatsApp, on one page
See the work before you sit down
Photographs, prices and how long it takes, on one page, before you commit to anything.
Know who you are booking
Identity checked, qualifications checked where they exist, and a rating left by the people who came before you.
Stop asking who is free on Saturday
The open slots are the open slots. Pick one and it is yours.
Have them come to you
Specialists who travel show the areas they cover and what the trip costs, up front, before you book.
Bring the picture
Attach the reference photographs to the booking, so the person doing your hair has seen them before you arrive.
Ratings that run both ways
You rate the specialist and the specialist rates you, in the way a driver and a passenger do. Neither rating appears until both are in.
We tell you exactly what we checked, and when
Clock It verifies documents as they are presented to us. We are not an accreditation body and we will never claim that a person is safe. What we will do is say plainly which checks a profile has passed, so you can make your own decision with better information than a photograph.
For house calls, both sides are verified, the address is only released once the booking is confirmed, and either side can share the appointment with someone they trust.
ID verified
A national ID or passport, matched against a live photograph. This is a real, named person.
Certified
A qualification we have checked against the institution that issued it, shown with the discipline it covers.
Licensed business
A current business registration or trading licence, checked against the register that issued it. Trading formally.
Top rated
Earned over ninety days on rating, volume, and how reliably appointments are kept. Lost automatically when it stops being true.
The things people ask first
Why is there a booking fee at all?
Because a booking that costs nothing to break gets broken. Somewhere between fifteen and thirty percent of salon appointments are never kept, and the specialist absorbs all of it: the empty afternoon, the other client she turned away, the product she bought in. Paying something makes the time worth holding. It is not a charge for using Clock It and it is not money on top. It counts towards what you owe.
What happens to the booking fee if the specialist cancels?
You get all of it back, and the cancellation counts against her record. The booking fee is there to protect the appointment rather than to protect us.
Can I still pay cash?
Yes. Only the booking fee runs through Clock It. The rest is settled at the appointment however the two of you agree, and the specialist marks it paid so the booking closes properly.
Does Clock It set prices?
No. The specialist sets every price, every session length and every travel fee. We do not employ anyone, we do not take a cut of the balance, and we never discount someone else's work.
What does Certified actually mean?
That we have seen a qualification, checked it against the institution where we can reach them, and found it to be genuine. It does not mean Clock It accredits anyone or guarantees the work. We say exactly what we checked, and when.
I work from home. Can I still join?
Yes, and most of our first specialists will. A home salon, a chair in someone else's shop, or nothing but a bag and a bus fare are all fine. You do not need premises and you do not need a business licence to start.
When does it open?
One area at a time, starting with a small group of specialists we sign up in person. An area is only worth opening once enough specialists are on it that a customer has a real choice, so we finish one before we start the next.
Opening with a small group of specialists first
We are signing up the first specialists in person: braiders, barbers, nail technicians, make-up artists and locticians working from salons, from home, or out of a bag. Someone will sit with you, photograph your work, set up your services and show you how the diary runs. It costs nothing to be in the first group.